FAQ

Frequently Asked Questions

Have a question? We've got you covered. Here are answers to some of the things parents ask us most often.

What age are Thinking Toys products for?

Our collection includes toys for a wide range of ages and stages. Every product has its own recommended age range, so we encourage parents to check the product page before ordering to make sure it's the right fit for your child.

Are the toys safe for children?

We aim to offer safe, high-quality, family-friendly learning toys. That said, every child is different — please follow the age guidance on each product and supervise young children during play when recommended. If you ever have a specific safety question about a product, don't hesitate to reach out.

What kind of toys do you sell?

Thinking Toys specializes in screen-free learning toys that inspire creativity and build real skills. Our collection includes magnetic building toys, drawing and art tablets, puzzles, creativity sets, and a wide range of educational play products — all designed to keep curious kids engaged without a screen in sight.

How long does shipping take?

Shipping times may vary depending on the product and your destination. Once your order ships, you'll receive tracking information when available so you can follow your order every step of the way. If you have questions about a specific order, feel free to contact us.

Can I return my order?

Returns are handled in accordance with our store refund policy. If something isn't right with your order, please reach out to our support team and we'll do our best to help make it right.

How can I contact Thinking Toys?

We'd love to hear from you! Head over to our Contact page and send us a message. We'll get back to you as soon as we can.